Kofax Communication Server 9.2.0 Manuel d'utilisateur

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Page 1 - Edition 4

Version 9.02.00 Edition 4

Page 2

Environment Guide Version 9.02.00 10 © Copyright Kofax, Inc. All information is subject to change without notice. 3.2 KCS Interface Boards 3.2.1

Page 3

Environment Guide Version 9.02.00 100 © Copyright Kofax, Inc. All information is subject to change without notice. 1) Stop all performance gatheri

Page 4 - TABLE OF CONTENTS

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 101 14) Event-log 15) Version and

Page 5

Environment Guide Version 9.02.00 102 © Copyright Kofax, Inc. All information is subject to change without notice. This is done by setting the foll

Page 6

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 103 9. Security Strategy No doubt t

Page 7 - 1. System Overview

Environment Guide Version 9.02.00 104 © Copyright Kofax, Inc. All information is subject to change without notice. On the other hand, there are man

Page 8 - 2. Hardware Structure

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 105 TCECP LS1 5001/tcp 5002/tcp KCS

Page 9 - 3. KCS Models

Environment Guide Version 9.02.00 106 © Copyright Kofax, Inc. All information is subject to change without notice. TC/Player TC/Dialer (through TC

Page 10 - 3.2 KCS Interface Boards

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 107 9.5 Services Per default, a lot

Page 11 - Legacy Boards (TSXX)

Environment Guide Version 9.02.00 108 © Copyright Kofax, Inc. All information is subject to change without notice. 10. Installation Requirements 10

Page 12 - 4.2 Supported Platforms

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 109 Unplug this product from the wal

Page 13

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 11 Operation Modes: DTMF: Supported

Page 14 - 4.3 Supported Software

Environment Guide Version 9.02.00 110 © Copyright Kofax, Inc. All information is subject to change without notice. 10.2 Desktop Mounting The KCS c

Page 15 - 4.4.3 Minimum Requirements

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 111 10.3 Rack Mounting The KCS Mode

Page 16

Environment Guide Version 9.02.00 112 © Copyright Kofax, Inc. All information is subject to change without notice. 10.5 Access Protection To guara

Page 17 - Step two

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 113 11. KCS Licensing 11.1 Licensin

Page 18 - Example 1

Environment Guide Version 9.02.00 114 © Copyright Kofax, Inc. All information is subject to change without notice. 11.4 Link Licensing 11.4.1 Pe

Page 19

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 115 11.4.4 Image Licenses Image lic

Page 20 - 4.4.6 Maintenance

Environment Guide Version 9.02.00 116 © Copyright Kofax, Inc. All information is subject to change without notice. 11.5.2 Tandem Status Agent If T

Page 21

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 117 During the test mode licenses.e

Page 22

Environment Guide Version 9.02.00 118 © Copyright Kofax, Inc. All information is subject to change without notice. 11.10 Licenses Type 2 Descripti

Page 23

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 119 11.12.1 System Failure All lice

Page 24 - 5.2 Virtualization Planning

Environment Guide Version 9.02.00 12 © Copyright Kofax, Inc. All information is subject to change without notice. 4. Which Hard- and Software Is S

Page 25 - Real-Time Applications

Environment Guide Version 9.02.00 120 © Copyright Kofax, Inc. All information is subject to change without notice. 12. Appendix A CONSUMER INFORMAT

Page 26

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 121 13. Appendix B: KCS Approvals an

Page 27 - Non Real-Time Applications

Environment Guide Version 9.02.00 122 © Copyright Kofax, Inc. All information is subject to change without notice. UL 1459 third edition, UL 1950

Page 28

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 123 ETS 300 063 Direct Dialing In

Page 29 - TCOSS Server

Environment Guide Version 9.02.00 124 © Copyright Kofax, Inc. All information is subject to change without notice. 14. Post Installation Checklist

Page 30

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 125 15. Appendix C /GERMAN Safety In

Page 31 - TC/FoIP

Environment Guide Version 9.02.00 126 © Copyright Kofax, Inc. All information is subject to change without notice. Wenn das Gerät trotz Befolgen

Page 32 - IPPrinter

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 13 Hyper-V feature (hardware virtu

Page 33 - 5.3.1 CPU

Environment Guide Version 9.02.00 14 © Copyright Kofax, Inc. All information is subject to change without notice. KCS Performance Counters If you u

Page 34 - 5.3.2 Memory

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 15 4.4 Third-Party Hardware Support

Page 35

Environment Guide Version 9.02.00 16 © Copyright Kofax, Inc. All information is subject to change without notice. 4.4.4 Microsoft Hardware Compati

Page 36 - 5.3.3 Disk

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 17 Step one Enter the exact model de

Page 37 - 5.3.4 Network

Environment Guide Version 9.02.00 18 © Copyright Kofax, Inc. All information is subject to change without notice. Click on the second from top in

Page 38 - 5.4 Virtualized Operation

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 19 The server can be found in the l

Page 39

Environment Guide Version 9.02.00 2 © Copyright Kofax, Inc. All information is subject to change without notice. © 2013 Kofax, Inc., 15211 Laguna C

Page 40

Environment Guide Version 9.02.00 20 © Copyright Kofax, Inc. All information is subject to change without notice. Example 2 DELL PowerEdge 2550 ser

Page 41 - Using TcDiskTest Tool

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 21 Note: In case of hardware related

Page 42

Environment Guide Version 9.02.00 22 © Copyright Kofax, Inc. All information is subject to change without notice. 4.4.8 Known Issues on Outdated T

Page 43

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 23 5. KCS in Virtual Environment 5.

Page 44

Environment Guide Version 9.02.00 24 © Copyright Kofax, Inc. All information is subject to change without notice. There are many professional tools

Page 45

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 25 If such an event occurs, the syst

Page 46

Environment Guide Version 9.02.00 26 © Copyright Kofax, Inc. All information is subject to change without notice. b.) Minimum RAM in MByte Can be

Page 47

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 27 The reason for doing so is to be

Page 48

Environment Guide Version 9.02.00 28 © Copyright Kofax, Inc. All information is subject to change without notice. 5.2.4 Resources Estimation for E

Page 49

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 29 Diskperf –Y <Enter> After t

Page 50 - KCS Fax over IP

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 3 FCC COMPLIANCE STATEMENT Informati

Page 51

Environment Guide Version 9.02.00 30 © Copyright Kofax, Inc. All information is subject to change without notice. 3. All received documents are fe

Page 52

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 31 (3) This indicator stands for bo

Page 53 - 5.6 Hyper-V Support

Environment Guide Version 9.02.00 32 © Copyright Kofax, Inc. All information is subject to change without notice. Following resource estimation and

Page 54

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 33 Resources Estimation and Key Perf

Page 55 - Supported KCS Components

Environment Guide Version 9.02.00 34 © Copyright Kofax, Inc. All information is subject to change without notice. In the panel Resources of the Vi

Page 56 - 5.8 Hints

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 35 Granted Memory resource (memory

Page 57

Environment Guide Version 9.02.00 36 © Copyright Kofax, Inc. All information is subject to change without notice. One of the main reasons for havin

Page 58 - 6. IPv6 Protocol

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 37 Note that it is recommended for

Page 59 - 6.2.3 IPv6 Address Scope

Environment Guide Version 9.02.00 38 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Allocate enough CPU bandwidth

Page 60

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 39 or alternatively export the perfo

Page 61

Environment Guide Version 9.02.00 4 © Copyright Kofax, Inc. All information is subject to change without notice. TABLE OF CONTENTS 1. System Over

Page 62 - 6.5 KCS IPv6 Support

Environment Guide Version 9.02.00 40 © Copyright Kofax, Inc. All information is subject to change without notice. 3. Start the test workload for

Page 63 - IPV6/IPV4

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 41 Memory active is the amount of me

Page 64 - Sub-Network

Environment Guide Version 9.02.00 42 © Copyright Kofax, Inc. All information is subject to change without notice. Copy the TcDiskTest.exe and TClib

Page 65

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 43 In order to see the performance

Page 66

Environment Guide Version 9.02.00 44 © Copyright Kofax, Inc. All information is subject to change without notice. Setting of the Test Cycle Paramet

Page 67

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 45 Further useful counter is the Wri

Page 68 - 7. Configuration Examples

Environment Guide Version 9.02.00 46 © Copyright Kofax, Inc. All information is subject to change without notice. 5.4.3 Checking Network Latency I

Page 69 - Model 305

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 47 After some time it can be seen t

Page 70

Environment Guide Version 9.02.00 48 © Copyright Kofax, Inc. All information is subject to change without notice. The measurement cycle is by defau

Page 71

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 49 5.5 KCS Components Supported on

Page 72

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 5 7.4 How to Determine System Perfo

Page 73

Environment Guide Version 9.02.00 50 © Copyright Kofax, Inc. All information is subject to change without notice. 10. SNMP Support (Group) I. SNMP

Page 74

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 51 5.5.3 Supported Link Components

Page 75 - 7.4.1 Performance Aspects

Environment Guide Version 9.02.00 52 © Copyright Kofax, Inc. All information is subject to change without notice. Small PDF 4 pages 1,9 MB Large

Page 76

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 53 Throughput increase application e

Page 77 - HW-Requirement Result

Environment Guide Version 9.02.00 54 © Copyright Kofax, Inc. All information is subject to change without notice. For virtualization of KCS, the m

Page 78 - HW RAID Configurations

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 55 In the example above, one logica

Page 79

Environment Guide Version 9.02.00 56 © Copyright Kofax, Inc. All information is subject to change without notice. 5.7 Restrictions From VMware o

Page 80

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 57 5.8.2 Resource Bottlenecks Cause

Page 81 - TC/LINK-MX:

Environment Guide Version 9.02.00 58 © Copyright Kofax, Inc. All information is subject to change without notice. 6. IPv6 Protocol 6.1 Introducti

Page 82 - TC/LINK-WM:

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 59 6.2.2 IPv6 Address Types There a

Page 83

Environment Guide Version 9.02.00 6 © Copyright Kofax, Inc. All information is subject to change without notice. 11.12 Troubleshooting ...

Page 84

Environment Guide Version 9.02.00 60 © Copyright Kofax, Inc. All information is subject to change without notice. Having received the IPv6 address

Page 85

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 61 The interface has the following I

Page 86

Environment Guide Version 9.02.00 62 © Copyright Kofax, Inc. All information is subject to change without notice. 6.4.3 Scenario 3: IPv6 only Netw

Page 87

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 63 IPV6/IPV4 NetworkTC/LINK ServerIP

Page 88

Environment Guide Version 9.02.00 64 © Copyright Kofax, Inc. All information is subject to change without notice. IPV6Main-NetworkTC/LINK ServerIPV

Page 89 - The Test System

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 65 1. In order to send a packet to

Page 90

Environment Guide Version 9.02.00 66 © Copyright Kofax, Inc. All information is subject to change without notice. ipv6 nat v6v4 source fd96:eb5f:75

Page 91 - Secondary’s disk

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 67 2. It may be necessary to disabl

Page 92 - Standard display

Environment Guide Version 9.02.00 68 © Copyright Kofax, Inc. All information is subject to change without notice. 7. Configuration Examples 7.1 H

Page 93 - Settings

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 69 7.1.1 FAX + VOICE via ISDN (BRI

Page 94 - ODEL 305

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 7 1. System Overview 1.1 General K

Page 95 - Error Classes

Environment Guide Version 9.02.00 70 © Copyright Kofax, Inc. All information is subject to change without notice. 7.1.2 FAX + VOICE via ISDN (BRI

Page 96 - 8.2.1 Background

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 71 7.1.4 KCS Tandem Configuration

Page 97

Environment Guide Version 9.02.00 72 © Copyright Kofax, Inc. All information is subject to change without notice.

Page 98 - 8.2.5 Registry

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 73 7.2 How to Estimate Bandwidth Re

Page 99 - 8.2.6 ASP Systems

Environment Guide Version 9.02.00 74 © Copyright Kofax, Inc. All information is subject to change without notice. 7.3 Upgrade Path, Legacy Hardwar

Page 100 - 8.2.7 Troubleshooting

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 75 Follow instructions of the approp

Page 101 - 8.3 Windows Error Reporting

Environment Guide Version 9.02.00 76 © Copyright Kofax, Inc. All information is subject to change without notice. 7.4.2 KCS HW-Requirement Calcula

Page 102

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 77 The 3 other input fields (“averag

Page 103 - 9. Security Strategy

Environment Guide Version 9.02.00 78 © Copyright Kofax, Inc. All information is subject to change without notice. The average 2009 desktop hard dis

Page 104

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 79 It‟s recommended to use RAID 1+0

Page 105

Environment Guide Version 9.02.00 8 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Hardware Structure A KCS syste

Page 106 - 9.4 Password

Environment Guide Version 9.02.00 80 © Copyright Kofax, Inc. All information is subject to change without notice. The above measurement was run on

Page 107 - 9.6 Remarks

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 81 TC/LINK-FI: Test Description Page

Page 108

Environment Guide Version 9.02.00 82 © Copyright Kofax, Inc. All information is subject to change without notice. TC/LINK-SC: Test Description Tim

Page 109

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 83 The goal of the NIC teaming servi

Page 110 - 10.2 Desktop Mounting

Environment Guide Version 9.02.00 84 © Copyright Kofax, Inc. All information is subject to change without notice. Click New Team to start a wizard

Page 111 - 10.3 Rack Mounting

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 85 When you finish the wizard, you c

Page 112 - 10.8 Cabling

Environment Guide Version 9.02.00 86 © Copyright Kofax, Inc. All information is subject to change without notice. The original state of network con

Page 113 - 11. KCS Licensing

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 87 If you need to configure the IP

Page 114 - 11.4 Link Licensing

Environment Guide Version 9.02.00 88 © Copyright Kofax, Inc. All information is subject to change without notice. To display the state of team, ope

Page 115 - 11.5 Server Licensing

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 89 8. Operating and Maintaining the

Page 116 - 11.8 Test Mode

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 9 3. KCS Models 3.1 Line Server KC

Page 117 - 11.9 License Keys Type 1

Environment Guide Version 9.02.00 90 © Copyright Kofax, Inc. All information is subject to change without notice. 2 ISDN BRI Channels running on

Page 118 - 11.12 Troubleshooting

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 91 Test 3: Secondary Server Standalo

Page 119 - 11.12.2 Temporary Licenses

Environment Guide Version 9.02.00 92 © Copyright Kofax, Inc. All information is subject to change without notice. Connection Left LED Right LED Exa

Page 120 - 12. Appendix A

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 93 Menu Pressing mode at any time (

Page 121

Environment Guide Version 9.02.00 94 © Copyright Kofax, Inc. All information is subject to change without notice. For IP address and gateway addres

Page 122 - 13.2.3 System Cabinet

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 95 CHANNEL Number of the logical cha

Page 123 - 13.2.9 RS-232 Interfaces

Environment Guide Version 9.02.00 96 © Copyright Kofax, Inc. All information is subject to change without notice. 4) If the KCS system is still ac

Page 124 - 14.2 Check

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 97 [languages] 009=English [object

Page 125 - 15. Appendix C /GERMAN

Environment Guide Version 9.02.00 98 © Copyright Kofax, Inc. All information is subject to change without notice. 58_009_NAME=TCSI - Memory Locked

Page 126

Environment Guide Version 9.02.00 © Copyright Kofax, Inc. All information is subject to change without notice. 99 Last Counter DWORD - the “Counter

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