Kofax Communication Server 9.1 Manuel d'utilisateur

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Page 1 - Edition 16

Version 3.00.04 Edition 16

Page 2

Environment Guide Version 3.00.04 10 © Copyright Kofax, Inc. All information is subject to change without notice. 3.2 KCS Interface Boards 3.2.1

Page 3

Environment Guide Version 3.00.04 100 © Copyright Kofax, Inc. All information is subject to change without notice. Last Counter DWORD - the “Counte

Page 4 - TABLE OF CONTENTS

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 101 1) Stop all performance gatheri

Page 5

Environment Guide Version 3.00.04 102 © Copyright Kofax, Inc. All information is subject to change without notice. 15) Version and date of tclib32

Page 6

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 103 Registry value Description HKL

Page 7 - 1. System Overview

Environment Guide Version 3.00.04 104 © Copyright Kofax, Inc. All information is subject to change without notice. 9. Security Strategy No doubt t

Page 8 - 2. Hardware Structure

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 105 On the other hand, there are man

Page 9 - 3. KCS Models

Environment Guide Version 3.00.04 106 © Copyright Kofax, Inc. All information is subject to change without notice. TCOSS01-20 64267/tcp 64268/tcp …

Page 10 - 3.2 KCS Interface Boards

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 107 FoIP/VoIP Component 1720/tcp IP

Page 11 - Legacy Boards (TSXX)

Environment Guide Version 3.00.04 108 © Copyright Kofax, Inc. All information is subject to change without notice. ports TCP ports like 57000,… ) S

Page 12 - 4.2 Supported Platforms

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 109 http://support.microsoft.com/kb/

Page 13

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 11 Operation Modes: DTMF: Support

Page 14 - 4.3 Supported Software

Environment Guide Version 3.00.04 110 © Copyright Kofax, Inc. All information is subject to change without notice. Service or Device name Recommend

Page 15 - 4.4.3 Minimum Requirements

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 111 10. Installation Requirements 10

Page 16

Environment Guide Version 3.00.04 112 © Copyright Kofax, Inc. All information is subject to change without notice. Unplug this product from the wal

Page 17 - Step two

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 113 Side distance Rear distance A

Page 18 - Example 1

Environment Guide Version 3.00.04 114 © Copyright Kofax, Inc. All information is subject to change without notice. 10.4 Operating Temperature Te

Page 19

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 115 Cable Form The cable has to be i

Page 20 - 4.4.6 Maintenance

Environment Guide Version 3.00.04 116 © Copyright Kofax, Inc. All information is subject to change without notice. 11. KCS Licensing 11.1 Licensin

Page 21

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 117 11.4 Link Licensing 11.4.1 Pe

Page 22

Environment Guide Version 3.00.04 118 © Copyright Kofax, Inc. All information is subject to change without notice. 11.4.4 Image Licenses Image lic

Page 23

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 119 The VOICE IP PORT license allows

Page 24 - 5.2 Virtualization Planning

Environment Guide Version 3.00.04 12 © Copyright Kofax, Inc. All information is subject to change without notice. 4. Which Hard- and Software Is S

Page 25 - Real-Time Applications

Environment Guide Version 3.00.04 120 © Copyright Kofax, Inc. All information is subject to change without notice. 11.9 Test Mode Test mode allow

Page 26

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 121 11.10 License Keys Type 1 Short

Page 27 - Non Real-Time Applications

Environment Guide Version 3.00.04 122 © Copyright Kofax, Inc. All information is subject to change without notice. 11.12 Licenses Type 3 Short Name

Page 28

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 123 11.13.2 Temporary Licenses If a

Page 29 - TCOSS Server

Environment Guide Version 3.00.04 124 © Copyright Kofax, Inc. All information is subject to change without notice. 12. Appendix A CONSUMER INFORMAT

Page 30

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 125 13. Appendix B: KCS Approvals an

Page 31 - TC/FoIP

Environment Guide Version 3.00.04 126 © Copyright Kofax, Inc. All information is subject to change without notice. UL 1459 third edition, UL 1950

Page 32 - IPPrinter

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 127 ETS 300 063 Direct Dialing In

Page 33 - 5.3.1 CPU

Environment Guide Version 3.00.04 128 © Copyright Kofax, Inc. All information is subject to change without notice. 14. Post Installation Checklist

Page 34 - 5.3.2 Memory

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 129 15. Appendix C /GERMAN Safety In

Page 35

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 13 Hyper-V feature (hardware virtu

Page 36 - 5.3.3 Disk

Environment Guide Version 3.00.04 130 © Copyright Kofax, Inc. All information is subject to change without notice. Wenn das Gerät trotz Befolgen

Page 37 - 5.3.4 Network

Environment Guide Version 3.00.04 14 © Copyright Kofax, Inc. All information is subject to change without notice. KCS Performance Counters If you u

Page 38 - 5.4 Virtualized Operation

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 15 4.4 Third-Party Hardware Support

Page 39

Environment Guide Version 3.00.04 16 © Copyright Kofax, Inc. All information is subject to change without notice. For further information about spe

Page 40

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 17 Step one Enter the exact model de

Page 41 - Using TcDiskTest Tool

Environment Guide Version 3.00.04 18 © Copyright Kofax, Inc. All information is subject to change without notice. Click on the second from top in

Page 42

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 19 The server can be found in the l

Page 43

Environment Guide Version 3.00.04 2 © Copyright Kofax, Inc. All information is subject to change without notice. © 2010 Kofax, Inc., 15211 Laguna C

Page 44

Environment Guide Version 3.00.04 20 © Copyright Kofax, Inc. All information is subject to change without notice. Example 2 DELL PowerEdge 2550 ser

Page 45

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 21 Note: In case of hardware related

Page 46

Environment Guide Version 3.00.04 22 © Copyright Kofax, Inc. All information is subject to change without notice. 4.4.8 Known Issues on Outdated T

Page 47

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 23 5. KCS in Virtual Environment 5.

Page 48

Environment Guide Version 3.00.04 24 © Copyright Kofax, Inc. All information is subject to change without notice. There are many professional tools

Page 49

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 25 If such an event occurs, the syst

Page 50

Environment Guide Version 3.00.04 26 © Copyright Kofax, Inc. All information is subject to change without notice. b.) Minimum RAM in MByte Can be

Page 51

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 27 The reason for doing so is to be

Page 52 - 5.6 Hyper-V Support

Environment Guide Version 3.00.04 28 © Copyright Kofax, Inc. All information is subject to change without notice. 5.2.4 Resources Estimation for E

Page 53 - Managing Hyper-V

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 29 Diskperf –Y <Enter> After t

Page 54 - Supported KCS Components

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 3 FCC COMPLIANCE STATEMENT Informati

Page 55 - 5.8 Hints

Environment Guide Version 3.00.04 30 © Copyright Kofax, Inc. All information is subject to change without notice. 3. All received documents are fe

Page 56

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 31 (3) This indicator stands for bo

Page 57 - 6. IPv6 Protocol

Environment Guide Version 3.00.04 32 © Copyright Kofax, Inc. All information is subject to change without notice. Following resource estimation and

Page 58 - 6.2.3 IPv6 Address Scope

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 33 Resources Estimation and Key Perf

Page 59

Environment Guide Version 3.00.04 34 © Copyright Kofax, Inc. All information is subject to change without notice. In the panel Resources of the Vi

Page 60

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 35 Granted Memory resource (memory

Page 61 - 6.5 KCS IPv6 Support

Environment Guide Version 3.00.04 36 © Copyright Kofax, Inc. All information is subject to change without notice. One of the main reasons for havin

Page 62 - IPV6/IPV4

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 37 Note that it is recommended for

Page 63 - Sub-Network

Environment Guide Version 3.00.04 38 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Allocate enough CPU bandwidth

Page 64

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 39 or alternatively export the perfo

Page 65

Environment Guide Version 3.00.04 4 © Copyright Kofax, Inc. All information is subject to change without notice. TABLE OF CONTENTS 1. System Over

Page 66

Environment Guide Version 3.00.04 40 © Copyright Kofax, Inc. All information is subject to change without notice. 3. Start the test workload for

Page 67

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 41 Memory active is the amount of me

Page 68 - 7. Configuration Examples

Environment Guide Version 3.00.04 42 © Copyright Kofax, Inc. All information is subject to change without notice. Copy the TcDiskTest.exe and TClib

Page 69 - Model 305

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 43 In order to see the performance

Page 70

Environment Guide Version 3.00.04 44 © Copyright Kofax, Inc. All information is subject to change without notice. Setting of the Test Cycle Paramet

Page 71

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 45 Further useful counter is the Wri

Page 72

Environment Guide Version 3.00.04 46 © Copyright Kofax, Inc. All information is subject to change without notice. 5.4.3 Checking Network Latency I

Page 73 - BranchBox

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 47 After some time it can be seen t

Page 74

Environment Guide Version 3.00.04 48 © Copyright Kofax, Inc. All information is subject to change without notice. The measurement cycle is by defau

Page 75 - 7.4.1 Performance Aspects

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 49 5.5 KCS Components Supported on

Page 76

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 5 7.4 How to Determine System Perfo

Page 77

Environment Guide Version 3.00.04 50 © Copyright Kofax, Inc. All information is subject to change without notice. 10. SNMP Support (Group) I. SNMP

Page 78 - Hard Disk Write Cache

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 51 9) Alternatively PDF conversion

Page 79 - HW RAID Configurations

Environment Guide Version 3.00.04 52 © Copyright Kofax, Inc. All information is subject to change without notice. Test results Pages/ hour - applic

Page 80

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 53 The supported host operating syst

Page 81 - TC/LINK-GW:

Environment Guide Version 3.00.04 54 © Copyright Kofax, Inc. All information is subject to change without notice. In the example above, one logic

Page 82 - TC/LINK-MX:

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 55 Several KCS server package 7.86.0

Page 83 - TC/LINK-SJ:

Environment Guide Version 3.00.04 56 © Copyright Kofax, Inc. All information is subject to change without notice. http://kb.vmware.com/vmtnkb/searc

Page 84

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 57 6. IPv6 Protocol 6.1 Introducti

Page 85

Environment Guide Version 3.00.04 58 © Copyright Kofax, Inc. All information is subject to change without notice. 6.2.2 IPv6 Address Types There a

Page 86

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 59 Having received the IPv6 address

Page 87

Environment Guide Version 3.00.04 6 © Copyright Kofax, Inc. All information is subject to change without notice. 11.12 Licenses Type 3 ...

Page 88

Environment Guide Version 3.00.04 60 © Copyright Kofax, Inc. All information is subject to change without notice. The interface has the following I

Page 89

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 61 6.4.3 Scenario 3: IPv6 only Netw

Page 90 - 10 GB KCS File Structure

Environment Guide Version 3.00.04 62 © Copyright Kofax, Inc. All information is subject to change without notice. IPV6/IPV4 NetworkTC/LINK ServerIP

Page 91

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 63 IPV6Main-NetworkTC/LINK ServerIPV

Page 92 - Secondary’s disk

Environment Guide Version 3.00.04 64 © Copyright Kofax, Inc. All information is subject to change without notice. 1. In order to send a packet to

Page 93 - Standard display

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 65 ipv6 nat v6v4 source fd96:eb5f:75

Page 94 - Settings

Environment Guide Version 3.00.04 66 © Copyright Kofax, Inc. All information is subject to change without notice. 1. NAT-PT translation is not sup

Page 95 - ODEL 305

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 67

Page 96 - Error Classes

Environment Guide Version 3.00.04 68 © Copyright Kofax, Inc. All information is subject to change without notice. 7. Configuration Examples 7.1 H

Page 97 - 8.2.1 Background

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 69 7.1.1 FAX + VOICE via ISDN (BRI

Page 98

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 7 1. System Overview 1.1 General K

Page 99 - 8.2.5 Registry

Environment Guide Version 3.00.04 70 © Copyright Kofax, Inc. All information is subject to change without notice. 7.1.2 FAX + VOICE via ISDN (BRI

Page 100 - 8.2.6 ASP Systems

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 71 7.1.4 KCS Tandem Configuration

Page 101 - 8.2.7 Troubleshooting

Environment Guide Version 3.00.04 72 © Copyright Kofax, Inc. All information is subject to change without notice.

Page 102 - 8.3 Windows Error Reporting

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 73 7.2 How to Estimate Bandwidth Re

Page 103

Environment Guide Version 3.00.04 74 © Copyright Kofax, Inc. All information is subject to change without notice. 7.2.2 Configuration Limits Appli

Page 104 - 9. Security Strategy

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 75 Now transfer the TCOSS file struc

Page 105

Environment Guide Version 3.00.04 76 © Copyright Kofax, Inc. All information is subject to change without notice. output to fax line back recep

Page 106

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 77 The orange fields are input value

Page 107

Environment Guide Version 3.00.04 78 © Copyright Kofax, Inc. All information is subject to change without notice. Adapt the 3 other input fields (“

Page 108

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 79 Enable write caching on the di

Page 109 - 9.5 Services

Environment Guide Version 3.00.04 8 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Hardware Structure A KCS syste

Page 110 - 9.6 Remarks

Environment Guide Version 3.00.04 80 © Copyright Kofax, Inc. All information is subject to change without notice. Example: A HW RAID 1+0 using a RA

Page 111

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 81 The above measurement was run on

Page 112 - 10.2 Desktop Mounting

Environment Guide Version 3.00.04 82 © Copyright Kofax, Inc. All information is subject to change without notice. Text message (4kB): 17000message

Page 113 - 10.3 Rack Mounting

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 83 TC/LINK-SC: Test Description Time

Page 114 - 10.8 Cabling

Environment Guide Version 3.00.04 84 © Copyright Kofax, Inc. All information is subject to change without notice. By NIC teaming more than one phys

Page 115 - Cabling Work

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 85 Click New Team to start a wizard

Page 116 - 11. KCS Licensing

Environment Guide Version 3.00.04 86 © Copyright Kofax, Inc. All information is subject to change without notice. When you finish the wizard, you c

Page 117 - 11.4 Link Licensing

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 87 The original state of network con

Page 118 - 11.5 Server Licensing

Environment Guide Version 3.00.04 88 © Copyright Kofax, Inc. All information is subject to change without notice. If you need to configure the IP

Page 119 - 11.8 TC/GATE Licensing

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 89 To display the state of team, ope

Page 120 - 11.9 Test Mode

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 9 3. KCS Models 3.1 Line Server KC

Page 121 - 11.11 Licenses Type 2

Environment Guide Version 3.00.04 90 © Copyright Kofax, Inc. All information is subject to change without notice. 8. Operating and Maintaining the

Page 122 - 11.13 Troubleshooting

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 91 2 ISDN BRI Channels running on

Page 123 - 11.13.2 Temporary Licenses

Environment Guide Version 3.00.04 92 © Copyright Kofax, Inc. All information is subject to change without notice. Test 3: Secondary Server Standalo

Page 124 - 12. Appendix A

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 93 Connection Left LED Right LED Exa

Page 125

Environment Guide Version 3.00.04 94 © Copyright Kofax, Inc. All information is subject to change without notice. Menu Pressing mode at any time (

Page 126 - 13.2.3 System Cabinet

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 95 For IP address and gateway addres

Page 127 - 13.2.9 RS-232 Interfaces

Environment Guide Version 3.00.04 96 © Copyright Kofax, Inc. All information is subject to change without notice. CHANNEL Number of the logical cha

Page 128 - 14.2 Check

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 97 4) If the KCS system is still ac

Page 129 - 15. Appendix C /GERMAN

Environment Guide Version 3.00.04 98 © Copyright Kofax, Inc. All information is subject to change without notice. [languages] 009=English [object

Page 130

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 99 58_009_NAME=TCSI - Memory Locked

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